Read up on 5 steps you should follow when communicating bad news to customers, along with some real-world examples of effective apology emails.
Senior Manager, Digital and Content Strategy, Jen Lacey, explains 5 strategies email marketers can learn from that Peloton ad.Read more
Let’s take a look at what we can learn from the merry marketing emails that went out during the biggest week of online sales in 2019, shall we??Read more
Senior Marketing Manager, Silvana Theodoropoulou, pokes fun at some cliche email subject lines she's seen this holiday season.Read more